Account & Subscriptions

Your Account

Do I need an account to order?

You can check out as a guest, but creating an account lets you track orders, save your details, and manage subscriptions in one place.

How do I reset my password?

Use the reset link on the sign in page and we'll email you instructions to set a new password.

Subscriptions

How do subscriptions work?

Choose a subscription at checkout and your selected items arrive on a regular schedule, so you never run low.

Can I pause or cancel my subscription?

Yes. You can pause, skip, or cancel any time from your account, or email hello@onvaylabs.com and we'll sort it for you.